WORKSHOP POLICY

Non-refundable fees

Every registration includes two costs that are non-refundable unless the full series is cancelled:

• $65 materials fee — covers your personal art kit and canvas, which are prepared for you in advance.

• $20 service fee — covers registration and administration fees.

That's $85 per participant that is not refundable, unless the full series is cancelled.

 

Before the series begins

• You can request a partial refund up to 72 hours before the first session begins.

• Partial refunds are the ticket price minus the $85 non-refundable fees: Single registration ($400): $315 refunded

• Pair registration ($600): $430 refunded if both people withdraw

• If one person in a pair withdraws, the other keeps their spot at the single rate ($400), and $115 is refunded

• Refund requests must be sent in writing to ryleyjamesart@gmail.com. The request counts from the time it's received.

• Refunds are returned via e-transfer and sent directly to the same email account used when purchasing your ticket (unless otherwise notified) within [7–10 business days].

• Requests received less than 72 hours before the first session are not eligible for any refund.

 

Once the series has begun

• Layers is sold as a complete five-week series. Once the first session has started, there are no refunds, partial refunds or discounts for any reason, including missed sessions.

 

If we need to cancel or reschedule

• If Layers is cancelled by Ryley James Art, you'll receive a full refund, including the materials and service fees, or you can choose to move your spot to the next series at no extra cost. This is the only situation in which a full refund is given.

• If a single session needs to be rescheduled — for example, for weather related reasons, you'll be notified as early as possible, and the session will be rescheduled for the same time on a different day in the week or the session may rescheduled for the same time the following week and the series will be extended. Note: In any case where an entire session requires rescheduling, participants will be notified and asked for their preferences to try to accommodate the scheduling change. Once the rescheduled date has been determined & confirmed, all participants will be notified of the changes.